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Staybridge Suites Pigeon Forge - Smoky Mtns by IHG

Staybridge Suites Pigeon Forge offers free Wi-Fi, breakfast, parking, and pet-friendly rooms near Dollywood and The Island. Rated 4.3 with 179 reviews.

385 Jake Thomas Rd, Pigeon Forge, TN 37863, United States View on map
8.6/10
Very Good Based on 208 recent guest reviews
Free Wi-Fi Free breakfast Free parking Accessible Outdoor pool
What recent guests emphasize

Balanced Comfort with Scenic Views and Convenient Location

Travelers highlight spacious, clean rooms with well-equipped kitchens, complemented by great breakfast options and beautiful mountain vistas. Some practical drawbacks include shower design and noise from neighboring properties, but the hotel’s family-friendly and pet-friendly amenities make it a popular choice for visitors exploring the Smoky Mountains.

Guests often praise

  • Spacious, clean rooms featuring kitchens with comprehensive supplies
  • Delicious, varied breakfast offerings with hot choices that rotate daily
  • Breathtaking mountain views and pleasant outdoor balcony spaces
  • Friendly, attentive staff providing a welcoming, home-like atmosphere
  • Pet-friendly policy and helpful family amenities like free cribs and laundry

Worth knowing

  • Showers often lack doors or full enclosures, resulting in water spilling and cold drafts
  • Hot water temperature and water pressure can be inconsistent, affecting shower comfort
  • Proximity to neighboring hotels may cause noise disturbances, especially on lower floors
  • Some rooms have air conditioning units positioned close to beds causing direct airflow
  • Room sizes vary; suites may feel smaller than expected due to room layout

Best for

  • Families seeking spacious, self-catering accommodations near major attractions
  • Visitors wanting easy access to Dollywood and other local entertainment spots
  • Travelers with pets looking for pet-friendly lodging with comfortable amenities
  • Those valuing a scenic mountain setting with outdoor pool and fitness facilities
  • Guests appreciating complimentary breakfast and social happy hour offerings
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About this property

Welcome to Staybridge Suites Pigeon Forge - Smoky Mtns by IHG

Staybridge Suites Pigeon Forge - Smoky Mtns by IHG is a hotel situated on a hilltop at 385 Jake Thomas Rd in Pigeon Forge, Tennessee, offering views of the surrounding Smoky Mountains. Its combination of hotel, conference center, and event space functions makes it suitable for travelers attending business meetings, conferences, or weddings, while also welcoming leisure visitors looking to explore the area.

The property features spacious, air-conditioned suites equipped with kitchens, catering well to guests who prefer to prepare their own meals. Amenities include free Wi-Fi, complimentary breakfast, free parking, an outdoor pool, a fitness center, and an airport shuttle. It is a pet-friendly and smoke-free environment, supporting accessibility needs. Guests have noted the cleanliness and comfort of the rooms, though some have raised concerns about the shower design and hot water temperature in certain suites.

Located just minutes from popular attractions such as Dollywood, The Island in Pigeon Forge, and the Titanic Museum Attraction, the hotel serves as a convenient base for sightseeing and recreation. Visitors have appreciated its central location, which also provides quick access to McGhee Tyson Airport by car. The hotel is surrounded by several well-regarded accommodations in close proximity, offering options for travelers.

Guest feedback highlights the attentive service, the value of on-site amenities like the rotating hot breakfast and weekly happy hour, and the overall atmosphere that feels welcoming to families and business travelers alike. However, some reviews mention occasional noise from nearby establishments and limitations in bathroom facilities, advising potential guests to consider room placement when booking.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Free breakfast
Free parking
Accessible
Outdoor pool
Air-conditioned
Pet-friendly
Kitchen in all rooms
Airport shuttle
Fitness center
Smoke-free

Not available at this property

Business center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

KB
Kayla Buttrill Apr 12, 2026
10

We stayed at Staybridge in Pigeon Forge for 3 nights and enjoyed our stay. The rooms were spacious and very clean, the bed comfy and plenty of bedding, and pillows. The only con in the room was the bathroom. The shower had no door to close it so water got all over the floor and it made for a chilly shower with no ability to close you in. The counter top space in the bathroom was also pretty small being we were in a 2 room suite. The breakfast was hot and delicious! The choices rotated daily so you didn’t get tired of eating the same thing. This hotel being dog friendly was very helpful. We will definitely here again.

LP
Lia Pris Apr 07, 2026
10

Wonderful hotel! The room was extremely clean! The breakfast was great and had a lot of variety, and the view was simply amazing! I really liked that there’s a kitchen because I don’t like eating out every day. The kitchen has everything you need. The bed and bedding were very comfortable. The only downside was that on the 5th floor, where we stayed, the shower doesn’t fully close, and on top of that, the hot water wasn’t really hot, just warm. I like taking a hot shower before bed, but that wasn’t possible here. Plus, the open shower let in cold air. Also, the door is installed in a strange way and isn’t very convenient (see photo). Additionally, the air conditioner is installed very close to the bed, and whoever sleeps on that side gets the direct airflow. Overall, everything else was wonderful!

LI
Lidiya Izrailov Apr 06, 2026
10

This is a nice hotel with an amazing atmosphere, breathtaking views, and great service. It was our family’s first time in the Smoky Mountains of Tennessee, and the experience was magical. They offer a nice breakfast, the rooms are very clean, and the staff is incredibly pleasant. It truly feels like a home away from home. I would definitely recommend this hotel and would absolutely stay here again.

JG
Jessica Gordon Apr 01, 2026
8.0

Location is great! We had issues with our neighbors smoking weed in their hotel room... the hotel across from the hotel throw parties all through the night making it impossible to sleep if you're in that side. The patio is wonderful but the rooms are teenytiny. The 'suite' isn't a suite at all its just adding more walls and less space. The breakfast was nice and the staff up there is PHANOMENAL! There is storage for your luggage if you ask for it and eating in the top floor is kinda cool. Never been to a hotel with that! We just had issues with people not so much the hotel itself. Although it would've been nice if they helped us with the issue. The couple stayed in the room the whole time we were there and they smoked all. The. Time. And I don't care for the smoking but don't do it in a hotel room. Do it outside. But they didn't stop and I kept constantly feeling sick. We stayed for a few days and just decided to move hotels closer to his work. And the hotel across has no respect for anyone. They play music too loud and they have people in the outdoor pools drinking and that noise is very distracting.

JB
John Booth Mar 27, 2026
8.0

King suite is nice, clean and plenty of room for two. I was surprised by how nice the kitchen was. Unfortunately we got the first floor next to the conference room while they had an event. It was loud. The room and the hotel were nice. It’s very close to Dollywood. Definitely worth it for the proximity to the park. Just don’t get a first floor room.

AO
Autumn Olowo Feb 26, 2026
10

My family thoroughly enjoyed our stay at Staybridge. I have much to say so I’ll separate my points Location: from visiting Pigeon Forge for several years and being highly familiar with the area, this was a perfect location. It’s central to Pigeon Forge attractions and less than 5 minutes out of town and into the Smokey’s. It sits on top of a hill with other new builds so it offers a breathtaking view of the mountains Rooms: rooms were clean, modern, and well supplied. Room service came in each day to manage trash, towels, and make beds. Each room has a balcony. We traveled with two kids so we loved that the hotel supplies cribs at no charge Services: I’ve never felt so blessed to have a hotel offer a happy hour! Offered Wed-Fri, they have complementary beer/wine and appetizers, which truthfully counted as our family’s dinner! Breakfast and happy hour are served on the 6th floor with a large outdoor balcony, complete with a fire table. Free laundry was a plus. Bring your own detergent to save a ton of money per load We would say our stay was worth every penny spent. We will certainly stay here again!

JP
John Plemons Feb 20, 2026
10

It just misses from being 100% perfect. The only drawback was the shower, no water pressure, most likely due to the shower head, stall design was flawed, nothing to keep the heat in, so you tend to get cold as you shower. Facility is new, excellent rooms other than the normal low pressure shower these days. Clean, cozy with kitchen area, found it odd that I could not find silverware though. I would always consider this as an option when traveling, it is just short of perfect, great for a couple, they have larger rooms for families too.

GT
Goddess T Jan 23, 2026
10

The hotel was awesome. Breakfast served daily. Dinner M-W Made life easier. Clean rooms. Quiet hotel. My only complaints1) no jacuzzi 2) the hotel next door does not have an off button. It’s lit up all night. There’s loud music til 10pm, and the space between the two hotels echoes. You just have to keep your beautiful patio door closed all the time. Otherwise, I’d live here if I could. Exquisite service.

Location & neighborhood

Where you'll find Staybridge Suites Pigeon Forge - Smoky Mtns by IHG

Pigeon Forge, Tennessee, USA

Based on sightseeing, recreation, and getting around

  • LeConte Center Jake Thomas Road 10 min Walk
  • Home 2 11 min Walk
  • LeConte Center Exit - Teaster Lane 12 min Walk
  • McGhee Tyson Airport 56 min Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Tennessee. Distances are rough real-world times, not straight-line.

Dollywood 59,425 reviews

Dollywood

2700 Dollywood Parks Blvd, Pigeon Forge, TN 37863, United States

4.6 · Amusement Park
Titanic Museum Attraction 24,044 reviews

Titanic Museum Attraction

2134 Parkway, Pigeon Forge, TN 37863, United States

4.6 · Museum
The Island in Pigeon Forge 62,253 reviews

The Island in Pigeon Forge

131 The Island Dr, Pigeon Forge, TN 37863, United States

4.7 · Amusement Park
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